Question 1

Apart from the ready-made products on this site, do you also make special designs for specific locations?

Accepted Answer

Of course, we can create special designs for you and happily produce them in our own workshop in an environmentally and paw-friendly manner.

Question 2

What materials are your furniture made of?

Accepted Answer

Our furniture is made from eco-friendly and durable materials. The main materials include solid wood, MDF, metal, and scratch-resistant coatings. All fabrics and paints are non-toxic and selected with the safety of pets in mind.

Question 3

Do you have furniture suitable for the size of my pet?

Accepted Answer

Yes, all our products are designed in various sizes. We offer different models for small, medium, and large cats and dogs. Additionally, we provide custom design services upon request for specific dimensions.

Question 4

How should I clean your design furniture?

Accepted Answer

The soft fabrics on our furniture are generally removable and machine washable. For wooden and metal surfaces, we recommend cleaning with a lightly damp cloth. Avoid using chemical cleaners or exposing surfaces to direct water contact.

Question 5

Is it difficult to assemble the furniture?

Accepted Answer

Our furniture is pre-designed for easy assembly. Each product comes with a detailed assembly guide and all necessary tools if required. If you need assistance, our customer service team is ready to help.

Question 6

What types of pets is your furniture suitable for?

Accepted Answer

Our furniture is designed exclusively for cats and dogs. We offer various models and size options tailored to different needs.

Question 7

Are the fabrics resistant to scratching or chewing?

Accepted Answer

Yes, the fabrics used in our products are generally resistant to scratching and chewing. However, as each pet’s behavior varies, we recommend assessing their habits for more precise guidance.

Question 8

Can the shelters be used outdoors?

Accepted Answer

Our outdoor shelters are made of weather-resistant and waterproof materials. However, our indoor furniture is not suitable for outdoor use. Categories are clearly differentiated for these purposes.

Question 9

What is the shipping and delivery time?

Accepted Answer

Delivery time depends on your location. Generally, it takes 3-7 business days. For custom designs, the timeframe might be slightly longer.

Question 10

Do your products come with a warranty?

Accepted Answer

Yes, all our products come with a 1-year warranty. In case of any manufacturing defects, the product will be repaired or replaced.

Question 11

Are your products environmentally friendly?

Accepted Answer

Yes, the materials we use are eco-friendly and recyclable. No harmful chemicals are used in our manufacturing process.

Question 12

Do you offer customization options?

Accepted Answer

Yes, we provide various customization options for color, size, and materials. Please contact us for your specific customization requests. info@podo.com.tr

Question 13

Are your designs suitable for home decor?

Accepted Answer

All our furniture is designed to complement modern, minimalist, and retro decoration styles. With our range of color and design options, they can seamlessly fit into any interior with a glimpse of positivity. :)

Designs for You and Your Pawsome Friends

Genuine furniture for Pets

FAQ

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